How can monitoring employee performance help you achieve your long-term goals?
Posted On: August 2, 2021
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“Employee monitoring” refers to the methods used by employers to survey the whereabouts and activities of their workplaces and their staff members. These methods include video surveillance, employee monitoring software, biometric technology, and GPS systems. Video surveillance, for example, can strengthen your business’s security and productivity.
While looking after the management of a workplace, what the employee doesn’t know can hurt his business drastically. Specifically, if a manager does not know exactly how well or poorly their employees perform, they will have no idea how to reward the excelling workers. Nor will they know when to provide assistance or even fire those that are underperforming.
Measuring and managing employee performance is crucial because it gives the manager the ability to gauge workers’ efficiency, identify who is working hard and who isn’t, determine how to compensate your workforce adequately, and improve your workplace’s overall productivity.
Video surveillance is a common technique employers use to monitor employee activities in the workplace. Many employers use video surveillance to minimize employee misconduct. Video monitoring can also provide evidence of a crime if one were to occur at the worksite.
Surveillance is extremely helpful in ensuring employees comply with the Standard Operating Procedures (SOPs). Video analytics in IP-based CCTV camera systems with artificial intelligence and machine learning help monitor employee SOP adherence. With advanced analytics, one can identify touchpoints, and this structured data can be used to take appropriate actions.
Looking at it from a legal standpoint, Article 21 of the Constitution of India states that privacy is a fundamental right but is not an absolute right and that it “may be lawfully restricted for the prevention of crime, disorder or protection of health or the protection of others’ right and freedom.” Like monitoring employees’ communication, anytime employees work on company equipment, their employer has a legitimate reason for monitoring their daily activities.
Big or small, every organization that employs many people experiences occasional disagreements, arguments, and even worse. Instances like misconduct between employees or abuse of power between hierarchies can be a reason for emotional distress to employees while also hindering their productivity. Employers have an obligation by law to provide a safe workplace for their employees and take reasonable measures to protect their business assets. In adopting measures to accomplish these various objectives, employers must be guided by legitimate business interests and common sense.
IP cameras located at different locations ensure that such situations are noticed by the surveillance staff or human resources and are brought under control on time. The video evidence coupled with audio recordings makes it easier for escalations to understand the situation better and find the responsible instigator.
Workplace sexual and physical harassment incidents can be checked with cameras installed at every crucial part of the organization. An intelligent security system is trained to recognize changes in behaviour, automatically prompting a chain of affairs that notify surveillance personnel to monitor the situation.
When a business looks at its long-term goals, one of the most important points it has to consider is risk mitigation, and employee monitoring plays a significant role in the same. Identifying the risk is dependent majorly on the type of surveillance system one has used in their premises. With the help of a well-integrated surveillance mechanism, an organization can monitor their site and identify any possible threats, which is a crucial investment in overall risk management. Situations involving an employee trying to enter the server room or storage unit; or getting into an argument with a fellow employee can be regulated with an IP camera that can notify authorities automatically.
Following are the advantages of employee monitoring from the point of view of an enterprise:
It increases employee productivity:
The most significant advantage of employee monitoring is that it helps to increase productivity. In an ideal scenario, employees should be self-driven and disciplined to focus on what they must do. However, a long break taken at regular intervals could amount to hours spent on unproductive activities to the detriment of the business.
Enhances the safety of the business:
Blatant disregard for safety measures amongst the employees can be caught on video for necessary actions. In case of an unfortunate event, a video surveillance system can provide evidence of who was responsible and prevent wrong calls.
Picking out the problematic areas:
Monitoring helps to focus on unproductivity and shows the time an employee takes to complete a given task. Through this, it becomes easy for the employer or supervisor to pick out areas that the employee struggles with and thereby offer assistance, thus saving time.
Establishing corporate policies:
One of the significant advantages of monitoring employees is that it helps bring about effective corporate policies. When one has accurate productive and non-productive hours, one can set policies according to it. Procedures such as how long the duration of break time and the number of productive hours an employee should achieve can help manage the workforce effectively.
Saves time and money:
As discussed, employee surveillance tools help to increase employee productivity in the workplace. With a productive workforce, one is likely to have higher returns on investments. And since one can track productivity metrics, including hours worked, you can use this data when it comes to payment, especially if your company has shifts and overtime.
Helps to evaluate and reward the recognized employees: Being able to see what one’s employees are doing well allows the management to congratulate them and recognize them for the commendable work they have done. When recognition is backed up with evidence gathered from the surveillance system, then the employees will have fewer trust issues with the idea of being monitored. They will see how it is of benefit to them and will give their best.
Through CCTV surveillance, enterprises can gain a stronghold on the enterprise’s overall performance. These systems leverage AI and ML technologies to customize solutions per a business’s security requirements while also establishing a well-functioning innovative enterprise. Video surveillance cameras can be extremely crucial to an enterprise’s success considering the benefits of having such systems in place. Advantages such as safety and a boost in productivity do have an impact on the bottom lines in the long run.
IGZY’s employee monitoring solution uses IP cameras and smart sensors to monitor employee performance while storing video footage on cloud for retrieval at a later period.To know more about IGZY’s employee monitoring services click here & get a virtual demo.