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employee sop monitoring


Employee monitoring through IoT to drive compliance & increase business efficiency across distributed sites.

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Simplified Employee Monitoring


IoT-enabled cameras integrated with artificial intelligence and machine learning help monitor SOP compliance within business procedures. Through intelligent video analytics, one can get useful insights into the task execution to identify improvement areas and take actions to avoid inefficiency. A notification alert to the administration heads on SOP deviation provides real-time updates and visibility. It improves productivity, ensures safety, and enhances customer experience.

Employee Monitoring Challenges


Blocked visibility

Due to business sites spread across geographies, it becomes a challenge for businesses to ensure SOP compliance at every site to maintain uniformity. The lack of a platform for total visibility can leave enterprise heads clueless about the cause of productivity loss.

Untimely deliveries

Non-compliance of SOPs can affect the benchmark of services with untimely completion of tasks. Lack of proper visibility over business procedures, it becomes difficult for administration heads to mitigate the factors that are causing productivity issues.

Lack of notifications

SOPs are some strict guidelines for task execution by the staff to be followed in order to prevent any risk. The absence of real-time notifications to escalation on SOP violations can lead businesses to an unwanted loss and tainted reputation.

Inventory Management

Issues of missing shipments and lack of accurate data on package movements are some common challenges faced by warehouses. Also, manual method of inventory management comes with various limitations to it that causes operational inefficiency, loss of data, human error.

Consistency

SOP is useful for business as it communicates the correct procedure for carrying out an activity. Inconsistency leads to quality issues that can increase the chances of mishaps. It is essential to maintain consistency in standards to save time and reduce errors.

Safety Measures

SOPs are required to ensure that no failures occur in any process that can harm anyone in the surroundings. SOPs provide people with all the safety and environmental information necessary for the employees to perform a job properly and safely.

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SOP adherence in Warehouses


Opening and closing time

AI-enabled video surveillance cameras monitor strict adherence to the standard time of opening and closing of sites placed at geographical locations and sends a notification to administration heads on the deviation.

GRN workflow

Esurveillance cameras with video analytics can scan the shipments through the barcode on packages and builds a GRN table for storage on the cloud. It reduces the operational time, minimizes error, and enhances productivity at a higher rate.

Timely shipments

Untimely delivers affect brand reputation and productivity. Visibility on SOP adherence to know if the products are being delivered according to the rooster improves efficiency. Along with updates on any deviation keeps business heads informed.

Proper handling of goods

Warehouses follow stringent set of protocols for the safe and proper handling of goods, especially fragile, reactive as well as perishables to avoid any possible damage or loss. IoT devices are used to monitor SOP compliance to ensure protocols are strictly followed.

Safety measures

SOPs provide employees with all the environmental, safety and operational information necessary to perform a job properly and safely. Warehouses adhere to the strict set of SOPs to ensure health monitoring and safety-related protocols are followed.

Consistent Standards

SOPs provide consistency for smooth and standardized functioning across multiple warehousing sites spread across geographical distances. Through clarity in communication, warehouses ensure timely completion of tasks with minimal deviations to ensure consistent results.

SOP management in retail


Uniformity on store opening

Retail stores comply strictly on opening stores situated at various locations at the time set for them. Adherence to the timings is monitored through IoT cameras and escalations are informed in case of any deviation.

Inventory management

Retailers follow strict protocols to ensure the shelves are regularly updated with all the merchandise. Insights through IoT devices backed by machine learning help brands keep a track of empty shelves with notifications on updates.

Staff protocol

Certain protocols set for the staff such as wearing a uniform, greeting every customer, freshening displays are vital for better customer experience. IoT-backed devices can monitor SOP compliance in order to enhance brand effectiveness.

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Employee Monitoring in quick-service restaurants


Ambience management

IoT-enabled sensors installed inside restaurant kitchens monitors CO2 level in the air and creates an alert to inform administration heads in real-time if the CO2 level crosses a threshold. It helps take action on time to maintain the hygiene level for better customer experience.

Uniform adherence

The staff of quick-service restaurants follows strict adherence to wearing caps and gloves while working to ensure hygiene maintenance. Compliance on safety measures can be monitored on IoT-enabled cameras with instant detection on the SOP violation.

Hygiene control

Restaurants have to follow standard hygiene and safety procedures which can be tracked with AI powered e-surveillance cameras. Devices with smart detection abilities can identify presence of rodents or absence of protective gear, and notify authorities in case of absence of SOP compliance.

HOW IGZY HELPS IN SOP FOR BUSINESS ANALYTICS


Single platform visibility

IGZY provides a unified IoT based platform to monitor SOP compliance throughout every site. Adherence to set procedures can be easily monitored from any location, at any time, with the availability of a secured network and platform accessibility, while receiving real time updates.

Identify Pain Points

With artificial intelligence and machine learning capabilities, enterprises can gain insights on the causes for loss of productivity and maintain SOP for business analytics. Identifying improvement areas help them take better actions towards building efficiency.

Proactive notifications

Identifying a deviation in business analytics SOP at an early stage through an instant notification to escalation matrix helps businesses gain real-time visibility on updates, prevent any risk because of the violation of the procedure before it can cause any loss and maintain strict SOP compliance.

Platform customization

Machine learning capabilities provide the benefit of platform customization where clients can set up certain rules and logics on their security systems to monitor best Standard Operating Procedures practices, align them with the employee performance and obtain better results.

Two-way communication

When an alert is transferred to the command center in case of SOP non-compliance or employee misconduct, professionals validate the incident through video verification and use the two way audio to warn the employees followed by law enforcement intimation.

Onboard Existing Hardware

Legacy infrastructure can be turned into digitized SOP software by boarding current hardware onto IoT led cloud platform for the storage of videos which can be easily retained and retrieved. This structure can be trained to monitor employee performance and receive notifications.

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Our Success Stories


How We Assisted a Leading Telecom Company Attain Improved Efficiency and Security

Quick service restaurants have formed an integral part of the Food Service Industry of India. It is mainly a
popular choice among the youngsters. This industry comprises of both fast food chains as well as minimal
table services. The primary factor which differentiates this industry from others is the quick delivery of food
which is quite essential for a developing country like India which has a busy and young working population.
The National Restaurant Association of India (NRAI) reported the that the QSR segment of India was valued
at USD 52 Billion in 2017 and was projected to grow to USD 85 Billion by 2022.

 

 

 

How Our IoT Solutions Helped Improve Efficiency at a Leading Logistics Company

The Logistics and Warehouse sector is a key sector that impacts the development of a country. The
overall economic performance of a country determines the trend of this sector. It was estimated that
the Indian Logistics and Warehouse industry had a market size of $160 Bn in the financial year 2017,
according to reports by Care Ratings. The primary segments include road, rail, coastal, warehousing,
cold chain and container freight stations and inland container depots (CFS/ICD). The market is
supposed to grow at an estimated CAGR of 10%. It is expected to be further stimulated by the rapid
growth of manufacturing, retail, e-commerce and FMCG sector.

 

 

How We Assisted a Leading Telecom Company Attain Improved Efficiency and Security

India holds the second rank in the world in terms of telecommunications market with a subscriber base of
1.20 billion and the market has expanded exponentially in the past decade and a half. According to a report
published by GSM Association (GSMA) in collaboration with Boston Consulting Group (BCG), the Indian
mobile economy is growing at a rapid pace and will contribute substantially to the Gross Domestic Product
(GDP) of India. The recent liberal policies of the Government of India have been beneficial along with strong
consumer demand in the rapid growth of the Indian Telecom Sector.

 

 

Understand How We Helped a Large Retailer Reach Operational Experience

india is among the world’s largest producers of Textiles and Garments. India’s in house domestic and textile industry has a contribution of around 2% in the GDP of India and amounts to 14% of industrial production, 27% of country’s foreign exchange inflows and 13% of country’s export earnings. The growth rate is expected to be 10% CAGR between 2016 and 2021. This industry generates employment of around 45 Million people.

 

 

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